Retaining qualified and experienced staff is an important part of managing an organization’s human resources. Turnover due to low job satisfaction is not only expensive, it can stagnate business growth. It is not always easy to replace employees with key skills and knowledge.

Each employee is motivated by different things. Everyone has different goals and needs. Some focus on money, others thrive on recognition. The first step to determining what employee retention programs will work best is to find out what is important to the staff.

Once management understands what is valued by the employees they can select programs that will fit the needs of the group. The best approach to developing a retention program is to have a variety of tools to address job satisfaction.